Social Media Policy

Definition of social media

Social media as used in this policy is media that allows a large number of users to communicate with each other, regardless of whether they are specified or not, based on individual transmissions using the Internet or web technology.

Purpose of using social media

We aim to be needed by our customers by disseminating our knowledge to the world through social media and keeping in mind dialogue with our customers.

Guidelines for using social media

If you use an account that clearly states that you belong to us, you will be aware and responsible as a representative of our company. Recognize that posted information may affect Lifeclub & co, even for personal use.
In accordance with confidentiality obligations, we will not disclose confidential information or other confidential information. We will not disclose customer and business partner information, including the fact that we have transactions with us, without the permission of the customer and business partner. Refrain from sending information that includes personal information and privacy.
When disseminating information using social media, pay attention to various laws and regulations such as copyright, portrait right, and trademark right.
Do not post infringement of rights to us or anyone related to us, content that bothers others, or bad words about colleagues, others, or other companies. In addition, we will not disseminate information that may threaten the safety of our employees.
Try to describe the information to be sent accurately. Also, care should be taken not to mislead the content. Understand that information published on the network cannot be completely deleted even once.
Recognizing that the information sent will be evaluated by us, we will respond with an attitude of accepting messages from others in a receptive and sympathetic manner. If you unintentionally hurt others or cause misunderstandings, respond in good faith and be aware of responsible behavior. In addition, if you see a post that is negative or defamatory to us, we will not refute or discuss it at your own discretion, but always report it to the department in charge.
Communication on the Internet is highly immediate and there is a high possibility that information will remain permanently, so be sure to keep a log when posting with an official account.

The following information will not be sent.

Information including profane words
Discrimination against race, ideas, beliefs, etc., or information that promotes discrimination
Information that incites illegal activities or illegal activities
Mere rumors and information that encourages rumors
Links to homepages containing obscene content
All other information that is offensive to public order and morals

To social media users

The information sent by our employees and our outsourced employees on social media does not necessarily represent our official announcements and views, including statements made in our official accounts. For our official announcements and views, please visit our website and news releases.

Please refrain from the following acts on our account. If the user’s actions fall under any of the following, we may delete the comment.

Those that identify, disclose, or leak personal information without the consent of the person
Anything that damages the honor or credibility of our company or a third party, or slanders
Anything that infringes the copyright, portrait right, or intellectual property rights of our company or a third party
Things that violate laws and public order and morals
Others that we deem inappropriate for reasonable reasons

This social media policy (guideline) is subject to change without notice.